Protect and grow your social platform

Foster a thriving online community with accurate, AI-powered identity verification.

Overview

Opportunity

Create a fast, secure, and inclusive account creation experience that builds trust with your community. Remove unnecessary friction for good users, detect false identities, and instill safety.

HOW WE HELP

Accelerate growth with automated verification workflows that validate user data, documents, and biometrics. Improve decisioning through detailed reason codes and validation scores that reduce risk.

Prevent fake profiles

Stop bad actors from successfully creating accounts with a fake or stolen identity that will inevitably cause harm within your platform. Our fraud solutions evaluate PII data and other user attributes in real-time to assess identity risk to drive better decisioning at the point of onboarding.

Related products

Sigma Synthetic Fraud to detect synthetic identity fraud before it enters the ecosystem

Sigma Identity Fraud for detecting digital identity fraud across the customer lifecycle

Portfolio Scrub for cleaning, updating, and verifying customer data within an existing database

Contact center protection

Expedite account recovery for users through the contact center without sacrificing account takeover protection. A simple selfie allows a previously validated user to seamlessly re-verify their identity in less than two seconds. Selfie Reverification to check that your users are who they say they are beyond account creation.

Related products

Predictive DocV for hyper-accurate, instantaneous document and biometric verification

Selfie Reverification to check that your users are who they say they are beyond account creation

Reach younger users

Streamline account creation for Gen Z while blocking underage users from accessing your platform. Our solutions provide unparalleled coverage of mainstream populations and Gen Z consumers with market leading inclusivity and coverage of hard-to-verify populations.

Related products

Socure Verify for precise, accurate, and inclusive identity verification

Explore RiskOS® Use Cases

End-to-end fraud, risk, and compliance solutions

Consumer onboarding

Making the right decisions for a consumer you’ve never seen before shouldn’t be complicated.

Explore consumer onboarding

Business onboarding

Trust & safety

Login & authentication

Bank account verification

FAQ

What is social media verification?

Social media verification refers to the processes and systems that digital platforms use to validate user identities. Verification systems help distinguish authentic users from bots, impersonators, and bad actors while protecting genuine users from scams and harmful content. When applied effectively, social media verification prevents fraud, ensures compliance, and builds trust in online communities.

What methods are used to verify users on social media platforms?

Mainstream platforms perform initial social media verification by requesting personally identifiable information (PII) during customer onboarding (such as name, email address, and phone number). These details are vetted against databases and often confirmed via security measures like two-factor authentication (2FA) in which a user can prove ownership of their identity by responding to automated messages or entering unique verification codes. Business accounts, government organizations, or accounts for public figures may undergo additional validation, such as document and address verification.

How does social media verification support compliance for social media platforms?

Social media verification is one component of how platforms meet rapidly evolving regulatory standards. For example, to prevent social media marketplaces from being used for fraud, money laundering, or other forms of financial crime, the EU’s Digital Services Act has created stringent requirements for validating merchant accounts. Additionally, service providers face increasing pressures to develop accurate age verification processes. Several states have already passed online child protection laws, such as Florida’s HB3, that require platforms to deny access to underage users. By designing and deploying comprehensive social media verification systems, platforms can not only satisfy current requirements but also position themselves to adapt easily to new regulations.

How does Socure's AI-powered solution improve trust and platform security?

Socure’s AI-powered social media verification solution creates safer digital communities by delivering complete identity certainty. Instead of basic checks or piecemeal solutions that bad actors can easily bypass, Socure verifies all aspects of identity with RiskOS®, a single, easy-to-use platform. Socure’s tools include:

• Phone RiskScore: Verifies 28% more phone numbers than the top competitors. Reduces false positives by up to 700%.

• Email RiskScore: 10% increase in coverage over the leading email verification platforms. Analyzes over 56 email fraud predictors across the customer lifecycle.

• Digital Intelligence: Tracks real-time data on device hardware, networks, and user behavior.

• Predictive DocV: Uses advanced AI and machine learning to verify documents and biometrics in under 2 seconds. It effectively detects and prevents deepfakes, fake IDs, and identity fraud, enhancing user experience and reducing business costs.

What impact does identity fraud have on user trust and platform reputation?

Identity fraud on social media services triggers a wide range of adverse outcomes, from eroding user confidence in platforms to undermining authentic connections. According to the FTC, social media scams are now the most common way to initiate contact with victims and have resulted in losses of $2.7 billion since 2021. Insufficient social media verification also weakens advertising models, as bots inflate viewer metrics and diminish the effectiveness of marketing campaigns, threatening platform revenue and sustainability. Beyond these losses, identity fraud drives up content moderation costs, invites regulatory scrutiny, and heightens the risk of legal liability. Ultimately, when users cannot trust that the accounts they interact with are legitimate, they become less likely to engage in conversations or transactions. Left unchecked, this could lead to platforms losing their credibility as trustworthy channels for community building and digital commerce.

What makes Socure’s social media verification more accurate than other solutions?

Socure achieves unprecedented accuracy thanks to its proprietary machine-learning models, sophisticated detection systems, and the world’s largest risk insights network of over 400 databases across businesses, industries, and geographic regions. After over a decade of R&D, Socure is now capable of accurate social media verification for 99% of mainstream users and 30% more 18-year-olds than competing platforms. The platform provides real-time alerts and uses generative AI to summarize flagged issues and recommend actions, streamlining manual reviews and enabling analysts to spend more time on higher-value activities. Trusted by more than 2,800 top enterprises, Socure secures every stage of customer onboarding, even for hard-to-verify groups like Gen Z, thin file, and new-to-country individuals.