Consumer Onboarding

Socure’s AI-powered platform delivers the most accurate identity, fraud, and risk decisions in milliseconds, effortlessly verifying every demographic.

Experience real-time risk-based onboarding

Future-proof your customer onboarding

The opportunity

Say ‘yes’ to more good users, stop fraud in its tracks and streamline customer onboarding with real-time, adaptive identity workflows.

99%

Auto-approval rates

<5%

Manual review rates

up to 99%

Fraud Capture

Identity certainty in every decision

With RiskOS®, replace friction-filled user onboarding and unchecked fraud with no-code workflows that automate every risk and identity decision to make opening and funding new accounts a breeze.

Maximize accuracy with unparalleled flexibility

Seamlessly integrate compliance, fraud, step-up authentication, and decisioning with custom onboarding workflows that optimize for accuracy. Low latency, powerful infrastructure supports very high volumes with tens of thousands of real-time calculations.

Related products

• RiskOS® AI-powered decisioning platform for any identity, fraud, risk, or compliance challenge
• Digital Intelligence for passively verifying user devices behavioral biometrics to detect fraud, and improve UX
• Socure Verify+ for precise, accurate, and inclusive identity verification and PII verification
• Watchlist Screening with Monitoring for sanctions screening, PEP, and adverse media risk management
• Email RiskScore to instantly predict risk and verify email ownership
• Phone RiskScore to instantly predict risk and verify phone ownership
• Address RiskScore to instantly predict the risk connected with physical addresses
• Sigma Identity Fraud for the most accurate third-party fraud detection leveraging a 360° view of digital identity
• Sigma Synthetic Fraud for uncovering complex manipulated and fabricated synthetic identity fraud
• Sigma First-Party Fraud for minimizing early payment default, bad faith dispute abuse, and chargeback losses
• Bank Account Intelligence for verifying the status and ownership of bank accounts
• Predictive DocV for quick and accurate ID document and biometric verification with liveness detection
• Selfie Reverification to re-authenticate a consumer in the future using just their face
• Secondary Documents to collect and validate non-identity documents
• Image Alert to see when photos have been tied to multiple IDs or fraud patterns across Socure’s consortium

Accelerate onboarding with Advanced Pre-Fill

Pre-populate verified identity data using minimal input to drive faster, more accurate onboarding. Tap into the industry-leading Identity Graph and real-time risk signals to boost auto-fill rates, reduce abandonment, and improve conversion, especially for Gen Z and thin-file users. Lightweight APIs deliver seamless integration with low latency at scale.

Related products

• Advanced Pre-fill instantly auto-populates verified identity data using minimal input, accelerating onboarding while reducing friction and fraud.

Our latest digital identity and fraud insights

Socure Identity Risk Insights: Government Fraud Patterns Report

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Defining and Solving the Elusive Challenge of First-Party Fraud

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America’s Digital Ghosts

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Socure Customer Onboarding FAQ Answers

1. What is the identity verification process for establishing a new account?
   Identity verification during new account creation is the process of confirming a user’s identity at the time of application, ensuring they are who they claim to be before granting access to a service, platform, or ecosystem. This process seeks to address two fundamental questions:

   • Does this person exist?
   • Are they who they claim to be? The rise of digital onboarding, accelerated by the COVID-19 pandemic, has significantly transformed identity verification. Traditionally centered around compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations in highly regulated industries, identity verification now extends across a broad spectrum of sectors.

2. What is a traditional new customer onboarding process?
   The traditional onboarding process involves collecting comprehensive information directly from the customer at the initial point of interaction. Customers are typically required to provide extensive personal details, such as name, address, date of birth, identification documents, and sometimes financial information.

3. What is progressive onboarding?
   Progressive onboarding is a dynamic, user-centric approach to account creation and customer onboarding that unfolds in a step-by-step manner. Instead of requiring users to complete all tasks upfront, this method introduces and guides them through only the necessary steps at the appropriate time.

4. What is prefill onboarding?
   Prefill onboarding is an innovative approach designed to simplify and expedite the account creation process by leveraging existing data. Rather than requiring users to manually enter all their personal information, this method collects minimal input directly from the customer.

5. How does identity verification improve the customer onboarding process?
   Identity verification enhances the customer onboarding experience by reducing identity fraud while ensuring a smoother and more consistent process for users.

6. What is the importance of detecting fraudsters or bad actors during the consumer onboarding process?
   Detecting identity fraud during customer onboarding is imperative for preventing financial losses, ensuring regulatory compliance, and maintaining a trustworthy reputation.

7. How does Socure's identity verification solution compare to its competitors?
   Socure’s AI-powered platform through RiskOS® sets the benchmark for accuracy, speed, and adaptability in identity, fraud, and risk decisioning.