# Provide seamless and secure digital services

Approve residents fast with automated StateRAMP certified, friction-free verification tool that maximizes trust and inclusivity.

[Talk to an expert](/content/talk-to-an-expert/index.html) [Read Socure's Private Practices Resource](https://media.socure.com/app/uploads/2025/03/White-Paper_Socures-Privacy-Practices_A-Resource-for-Public-Sector-Privacy-Officers.pdf)

## Overview

### Build trust and ensure access for all populations

Public services are held to high standards of safety and convenience. Exceed these expectations with easy and fast identity verification, while ensuring government benefits and services are delivered to real individuals — and not fraudsters.

## HOW WE HELP

### Building trust with identity verification

State and local governments face a dual challenge: providing seamless digital services while safeguarding against increasingly sophisticated identity fraud. Socure’s AI-powered platform enables secure, frictionless transactions, balancing convenience with robust identity verification.

### Enable trusted access at the digital front door

Empower residents with seamless access to government services through a unified digital portal. Socure bridges online and offline identities, ensuring trusted access, preventing fraud at the front door, and enhancing the citizen experience.

#### Related products

[**Digital Intelligence** for passively verifying user devices behavioral biometrics to detect fraud, and improve UX](/content/products/digital-intelligence/index.html)

### Protect pension programs from fraud

Pension programs are increasingly vulnerable to cybercriminals who can easily divert funds to fraudulent accounts, including those of deceased people. Protect public pension programs from fraudulent activities and claims with better access to the latest verification data and technology.

#### Related products

[**Sigma Identity Fraud** for the most accurate third-party fraud detection leveraging a 360° view of digital identity](/content/products/sigma-identity-fraud/index.html)

[**Email RiskScore** to instantly predict risk and verify email ownership](/content/products/email-risk/index.html)

[**Phone RiskScore** to instantly predict risk and verify phone ownership](/content/products/phone-risk/index.html)

[**Address RiskScore** to instantly predict the risk connected with physical addresses](/content/products/address-risk/index.html)

[**Device Intelligence** for passively verifying user devices behavioral biometrics to detect fraud, and improve UX](/content/products/digital-intelligence/index.html)

[**Predictive DocV** for quick and accurate ID document and biometric verification with liveness detection](/content/products/document-verification/index.html)

[**Socure Account Intelligence** verify bank account ownership and status with inclusive, instant results](/content/products/account-intelligence/index.html)

### Secure user accounts

Stolen accounts could lead to stolen benefits. Prevent account takeover fraud with an added layer of protection to block attempts to access a user’s account with stolen or compromised credentials.

#### Related solution

[**Account takeover prevention**](/content/use-cases/account-takeover/index.html)

## SOCURE PRODUCTS

### One platform for every identity challenge

Verify identities and prevent fraud at every stage of the customer lifecycle. Address any risk scenario and make trusted identity decisions — without compromising user experience.

#### Fraud & risk solutions

Protect your business with AI-powered fraud detection and risk assessments across every dimension of identity.

#### Compliance solutions

Streamline compliance processes and mitigate risk with automated, intelligent solutions that meet regulatory needs.

#### Orchestration

Write your own identity stack with a simple orchestration layer that powers one to many solutions to address risk.

#### ID document & biometric verification

Build trust and combat fraud throughout the user journey with AI-powered identity verification that is fast, accurate, and fair.

#### Account intelligence

Instantly verify bank account ownership and status for seamless, inclusive financial transactions.

## FAQ

### What is account takeover fraud in government services?

[Account takeover (ATO) fraud](/content/glossary/account-takeover/index.html) in government services occurs when cybercriminals gain unauthorized access to legitimate users’ government accounts, often with the intent to redirect benefits, [pensions](/content/blog/the-escalation-of-digital-identity-fraud-in-state-government-pension-programs/index.html), or other entitlements. This type of fraud typically happens through stolen credentials, phishing attacks, or exploitation of [weak authentication systems](/content/blog/replacing-knowledge-based-authentication-is-long-overdue/index.html). The impact can be severe, leading to misappropriated government benefits, stolen tax refunds, and compromised public services. Effective fraud prevention for [state government agencies](/content/resources/ebooks/digital-identity-predictions-for-government/index.html) is critical as ATO fraud fundamentally undermines trust in government systems and can cause significant financial losses to both the government and its citizens.

### How does identity verification help state and local governments secure public services?

[Identity verification](/content/glossary/identity-verification/index.html) should be central to [fraud prevention](/content/glossary/fraud-prevention/index.html) for state government agencies, as it offers a robust security framework that protects public services while ensuring accessibility. By implementing comprehensive [identity verification processes](/content/glossary/identity-verification-software/index.html), governments can effectively prevent unauthorized access and strengthen authentication through a combination of [identity proofing](/content/glossary/identity-proofing/index.html) and multi-factor authentication. This approach blocks fraud at its source by detecting and preventing the use of stolen or [synthetic identities](/content/glossary/synthetic-identity/index.html) during account creation or updates. Furthermore, governments are uniquely positioned to implement effective verification systems because they possess extensive authoritative data about citizens, enabling more accurate validation than commercial data sources. This creates a foundation of trust that enables legitimate users to access services seamlessly while maintaining strong security measures against potential threats.

### Why are pension programs particularly vulnerable to identity fraud?

[Pension programs have become prime targets for fraudsters](/content/blog/the-escalation-of-digital-identity-fraud-in-state-government-pension-programs/index.html), creating an acute need for proactive fraud prevention for state government agencies. The vulnerability of these programs stems from several interconnected factors. The high monetary value of pension funds, delivered through large, recurring payments, creates a powerful incentive for fraudsters. This is compounded by complex administrative systems and decentralized record-keeping that can complicate [fraud detection](/content/blog/outperform-fraud-detection-improvements/index.html) efforts. Many pension systems still operate on legacy infrastructure that may not include efficient [fraud prevention tools](/content/solutions/digital-identity-fraud-prevention/index.html), while the personally identifiable information used for verification remains vulnerable to theft and exploitation. What’s more, unlike actively managed accounts, pension programs often lack rigorous oversight, allowing fraudulent activities to go undetected for extended periods. The emotional and financial impact on victims, who may face financial ruin after a lifetime of work, underlines the overwhelming urgency of protecting these essential benefits.

### How can state governments leverage AI to improve fraud prevention?

[Artificial Intelligence](/content/news-and-press/socure-releases-multi-layered-ai-defense-system/index.html) is an invaluable tool in fraud prevention for state government agencies, offering sophisticated solutions to complex security challenges. Through predictive analytics, AI can identify fraud trends and preempt new attack methods, while real-time [risk scoring](/content/blog/outperform-fraud-detection-improvements/index.html) assesses the likelihood of fraud for each interaction. These automated processes significantly reduce human error while improving the speed and accuracy of identity verification. AI technologies can analyze vast datasets to uncover anomalies that may indicate fraudulent behavior, increasing the accuracy of identity verification processes. The technology also optimizes the sharing of fraud intelligence across agencies through [consortium data insights](/content/news-and-press/socures-first-party-fraud-consortium-achieves-unprecedented-scale/index.html), creating a more comprehensive and effective approach to fraud prevention.

### What is StateRAMP certification, and why is it important for government agencies?

StateRAMP (State Risk and Authorization Management Program) certification represents a major advancement in fraud prevention for state government agencies, ensuring that cloud service providers meet specific cybersecurity standards tailored for state and local governments. This certification program builds on [FedRAMP](/content/blog/secure-digital-identity-solution-for-govt-by-socure-and-okta/index.html) principles but is specifically designed to address state-level needs. By adhering to NIST 800-53 standards, StateRAMP helps protect critical data and infrastructure from cyber threats while providing a standardized approach to security verification that covers multiple states. This streamlined compliance process enables cloud service providers to obtain a single certification recognized across multiple jurisdictions, reducing redundancy in compliance efforts. The certification demonstrates a provider’s commitment to protecting sensitive citizen data handled by cloud-based solutions and establishes a consistent cybersecurity framework that builds trust between agencies and their technology partners.

### What makes Socure the most inclusive and secure solution for state government identity verification?

Socure has established itself as a leader in fraud prevention for state government agencies through its comprehensive and [innovative approach to identity verification](/content/news-and-press/socure-wins-best-identity-verification-solution-designation/index.html). The company’s platform achieves unmatched accuracy with the [highest auto-approval rates](/content/blog/the-escalation-of-digital-identity-fraud-in-state-government-pension-programs/index.html) while minimizing false positives, leveraging advanced [AI-driven fraud prevention](/content/news-and-press/socure-wins-artificial-intelligence-breakthrough-award/index.html) and machine learning insights from a consortium of over 1,400 customers. Socure’s technology is particularly noteworthy for its superior verification rate for traditionally underserved populations compared to legacy providers. The platform’s comprehensive approach draws upon 17,000+ predictive variables and incorporates native [device intelligence](/content/blog/digital-intelligence-suite-beyond-traditional-digital-identity/index.html) for enhanced risk identification. This sophisticated system has demonstrated exceptional results, reducing fraud while decreasing manual review requirements. Socure’s commitment to compliance, demonstrated by its pursuit of critical certifications including StateRAMP, FedRAMP, and SOC 2, further cements its position as a trusted partner for government agencies seeking to modernize their identity verification systems while ensuring the highest levels of security and accessibility.