Account Owner Role

The Account Owner is the most powerful administrative role in RiskOS™ and should be assigned to a limited number of users. The role has full access to the primary account and sub accounts in your organization, including access to transaction data, including PII, and user information.

When a Socure account is created, we provision the Account Owner role to a designated user in your organization. After the registration and provisioning are complete, the Account Owner can begin assigning additional user roles.

Administrator Role

The Administrator role can create sub accounts and has full access to each sub account's transaction data, including PII access, and user information. Every account and sub account must have at least one Administrator for user management and account configuration.

Fraud Analyst Role

The Fraud Analyst role has full access to PII but limited or no access to other features in RiskOS™. You can assign this role to multiple users in your account.

Developer Role

The Developer has full access to the Developers page and limited or no access to the other features in RiskOS™, including no access to PII. You can assign this role to multiple users in your account.

Compliance Case Management

The system-defined roles available for Compliance Case Management are listed in the following section.

Compliance roles receive cases based on the Case Management workflow your organization configures:

• One-step workflow (Step 1): Cases are auto-assigned to the Compliance Officer. See Watchlist One-Step Workflow.
• Two-step workflow (Step 2): Cases are auto-assigned round-robin to the Compliance Analyst, then escalated to the Compliance Supervisor for approval. See Watchlist Two-Step Workflow.

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Note:

In a one-step workflow, only the Compliance Officer can act on a case. If Compliance Analyst or Compliance Supervisor roles remain assigned during a transition, they are included in round-robin assignment but cannot act on cases.

You don't have to remove a role before switching workflows. To reassign a case that the system auto-assigned to you during a transition, remove your own permission and the system reassigns the case automatically. A Workforce Manager can also remove an individual from the auto-assignment mechanism on a short-term basis.

Compliance Supervisor Role

The Compliance Supervisor role allows users to review cases, add comments, evaluate them, and assign them to other Compliance Analysts.

Compliance Officer Role

The Compliance Officer role enables users to review cases, add comments, evaluate and approve them, and assign them to other Compliance Analysts.

Compliance Analyst Role

The Compliance Analyst role gives the user the ability to review and add comments to compliance cases.