Modify a Case Queue

Add a new Queue

1. On the Configurations > Queues page, click + Add.
2. In the Add New Queue dialog, enter a name and description for the Queue.
3. Click Save.

Edit a Queue

Editing Queues is not yet supported in RiskOS™. To update the name of a Queue, email help@socure.com with the Queue details, and our team will assist you.

Delete a Queue

On the Queues page, click the trashcan icon next to the Queue you want to delete. Note that only site admins have permission to delete Queues.