The Manual Evaluations and Feedback tools in RiskOS™ give reviewers the ability to directly influence system outcomes and model performance. This section covers:

- **[Manual Evaluations](https://help.socure.com/riskos/docs/case-management-manual-evaluations)**: Perform hands-on reviews of flagged cases. Analysts can confirm, override, or escalate automated decisions to ensure accuracy in complex or edge scenarios.
- **[Manual Fraud Feedback](https://help.socure.com/riskos/docs/case-management-fraud-feedback)**: Allows authorized reviewers to directly label a case as fraudulent or not fraudulent during the manual case review process, providing detailed notes and visual audit history on the **Case Management** page.