Decision Path Trace
Access the decision path
In the Single Case View, click the decision path link in the top panel. The top panel is fixed across every Case View page, so the decision path is accessible from any section of the case detail.
What the decision path shows
The decision path replays the flow of data through the workflow and displays:
| Element | Description |
|---|---|
| Workflow steps | Each step that executed during the evaluation (enrichment, conditions, transformations, tags, decisions). |
| Step outcomes | The result of each step — whether a condition evaluated to true or false, what enrichment data was returned, or what transformation was applied. |
| Branching logic | Where conditional steps split the flow and which branch was taken. |
| Final decision | The terminal step showing the outcome (Accept, Review, Reject, or other configured decisions). |
When to use the decision path
- Understanding a decision: Trace exactly which rules and signals produced the case outcome.
- Troubleshooting missing data: If enrichment tiles in the case view do not display data, check the decision path to confirm whether the enrichment step was reached during evaluation. A workflow that made a decision before reaching an enrichment step produces no data for that tile.
- Verifying workflow behavior: Confirm that conditions, tags, and decision logic executed as expected for a specific evaluation.
- Audit and compliance: Provide a clear, step-by-step record of the automated decision process for internal governance or external audits.